App / Sports
These terms and conditions set out the rules that apply when you access your cm4444 account, place bets, make transactions through bKash or Nagad, or use any part of this site. Availability depends on your local law and eligible regions — read through each section before you proceed.
When you open an account and use cm4444, you enter into a direct agreement with us under these terms. They apply to every session you run — whether you log in via mobile on a Dhaka commute or pick up the same account on desktop at home. Your wallet balance, bet history, and any pending transactions carry across devices because the account is one continuous record, and these terms cover all of it. Eligibility to access this site depends on the laws of the region you are in. We do not confirm access for regions where local law prohibits or restricts this type of service. If you are unsure whether access is lawful where you are, you should check your local rules before continuing. We may update these terms when our services change or when regulatory requirements shift. When we do, we will post the revised version here and the changes take effect from the date shown. Continuing to use the account after that date means you accept the updated terms. If you disagree with a change, close the account through the account settings page and contact our support team to confirm. Transactions processed through bKash, Nagad, or Rocket are subject to both these terms and the operating rules of those payment services. We do not control how those networks handle your transaction on their side, but we do keep a full record of what is initiated through your cm4444 wallet.
Deposits and withdrawals requested through bKash are recorded in your cm4444 transaction history. The record shown in your account is the one we act on.
Nagad transfers linked to your account follow the same transaction-record rules. Your cm4444 wallet reflects confirmed transfers; check your Nagad statement if figures differ.
Rocket payment activity initiated through your account is logged under transaction history. Contact support if a Rocket entry does not match what you see on the Rocket side.
Not everything you encounter when using cm4444 falls under a single rule. These terms apply to your account relationship with us — but some parts of what you interact with are governed separately or by third parties. The four areas below draw those lines clearly so you know where to look for each type of rule.
Your login credentials, session activity, wallet balance, and account settings are fully within the scope of these terms. You are responsible for keeping your login secure; we act on instructions that come from an authenticated session.
Deposits and withdrawals made through bKash, Nagad, or Rocket are covered here from the moment you initiate them in your account. Once a transfer leaves our system to the payment network, that network's own rules also apply.
The games, odds, and content available in the lobby are subject to these terms for how you use them, but game mechanics and data feeds are provided by the respective studios and data suppliers under their own agreements.
Links to external sites, payment apps, or any service outside cm4444 are not governed by these terms. We are not responsible for the policies or practices of services you reach from here.
These terms are not just obligations — they also set out what you can ask us to do. You have a set of practical actions available to you at any time: reviewing the records we hold, correcting details on your account, raising a question about how a term applies to you, and reaching support when something needs to be resolved. To review the transaction records we hold, open the transaction history section of your account. Every bKash, Nagad, or Rocket movement we have processed for you appears there with a timestamp and status. If a record looks wrong, use the correction route described below before contacting support, because many discrepancies resolve once you compare the account record against the payment app statement on your phone. For account-detail corrections — name, contact number, linked wallet — go to account settings and follow the fields shown there. Some changes require identity verification; the form itself will tell you what documents to attach. We aim to process straightforward corrections promptly, but we do not commit to a specific time because verification steps vary.
Your full transaction and bet history is available in the account dashboard. Filter by date or payment method to find a specific entry; the record we hold is the one we act on for any query.
Update your contact details or linked wallet in account settings. Fields that require verification will prompt you for documents; follow the on-screen instructions rather than sending documents through chat.
If a term is unclear or you want to know how a rule applies to your specific situation, send the question through live chat or the support email shown in the contact section of this page.
For anything that cannot be resolved through self-service — a disputed transaction, an account access problem, or a payment that is stuck — open a support ticket and include your account reference and the relevant bKash, Nagad, or Rocket transaction ID.
If these terms raise a question you cannot resolve by reading them, or if you need to raise a formal concern about how they have been applied to your account, the routes below are how to contact us. Use the channel that fits your query — live chat for quick questions, email for anything that needs a written record.
Open the chat window from any page while logged in. Describe your question and include your account reference so we can pull up the right record without delay.
For formal queries about these terms or a disputed account action, write to the support email address shown in the site footer. Include your account ID and a clear description of the issue.
The help centre accessible from the account menu covers the most common questions about account rules, transaction disputes, and how specific terms are applied. Check there first.
Holding your account data responsibly is part of what these terms commit us to. Here is how we approach the four areas most relevant to your account: what we keep, how long we keep it, who can ask us to change it, and how to raise a concern if something does not look right.
We retain the account records needed to operate your wallet and respond to queries — login activity, transaction history, and the details you provided at registration. We do not hold more than the account function requires.
We use session cookies to keep you logged in across page loads and to maintain your device continuity — the same wallet state whether you switch from mobile to desktop. You can manage cookie preferences through your browser settings.
Account records are kept for as long as your account is open and for a period after closure as required by applicable rules. When the retention period ends, records are deleted from active systems. Contact support to ask about a specific record.
To correct or remove account data, go to account settings first — many requests complete there without needing support. For anything the settings page does not cover, contact us through the support email route and state what you need changed and why.
The questions below cover what comes up most often when reviewing these terms. If your question is not here, reach support through the routes listed in the contact section above.
Yes. These terms cover your account regardless of which device you use. Your wallet balance, bet records, and transaction history are the same whether you access the account on mobile or desktop, and the same rules apply to both sessions.
We post any update here with the effective date. If you continue using your account after that date, you accept the revised terms. If you disagree, close your account through account settings and confirm with support before the effective date.
Both. Transactions you initiate from your cm4444 wallet are covered by these terms on our side. Once the transfer moves to the bKash or Nagad network, that service's own rules also apply. Your cm4444 transaction history is the record we act on.
The version on this page is the current one. The date at the top of the terms section shows when it was last updated. If you need confirmation of the version you agreed to when you registered, contact support and we can provide that from your account record.
Access depends on your local law and eligible regions. We do not authorise use in regions where this type of service is prohibited by local law. Checking your local rules before accessing the site is your responsibility under these terms.
Open a support ticket through live chat or the support email, include your account reference and the bKash, Nagad, or Rocket transaction ID, and describe what you are disputing. We will review the account record and respond through the channel you used.